BY AGREEING TO BOOK, YOU ARE ALSO LEGALLY AGREEING TO THE CONDITIONS BELOW. PLEASE READ CAREFULLY BEFORE BOOKING!
***This tranquil residential neighborhood is perfect for a relaxing getaway. Kindly note that our home is not suited for parties. Out of respect for our neighbors and the peaceful atmosphere. Thank you for your understanding!
CHECK-IN TIME: 4:00 pm / CHECKOUT TIME: 10:00 am. The standard check-in time is 4:00 pm on every reservation.
EARLY DEPARTURE/EVICTION POLICY: NO REFUNDS for early departure and/or eviction in any circumstance.
LATE DEPARTURE WITHOUT APPROVAL: Check-out is no later than 10 am on the day of departure. The entire 6-hour window between check-out and check-in is needed to adequately clean & prepare the home for the next guest. Out of respect for our housekeeping staff and newly arriving guests, we ask that you adhere to our arrival/departure times. If you have not vacated the premises by 10:00 am without prior approval for a later checkout time, you will be charged $200 per hour. Please understand this is not meant to be an inconvenience but to ensure that everyone has the same opportunity to enjoy their stay at this Property.
REQUEST LATE CHECK OUT: Please let your host know if you would like a late checkout or early check-in at least 48 hours before your arrival date. If you would like an early check-in of 1 pm an additional fee of $200 will be applied if we are able to accommodate. If you would like a late check-out up to 2 pm it will be an additional fee of $200. If you would like an extended early or late checkout, let the host know and we will try our best to accommodate your request.
CLEANING: Cleaning Fee is double the regular rate on music festival stays.
DAMAGE DEPOSIT: A Damage Deposit of $3,000 REFUNDABLE DEPOSIT DUE FOR ALL COACHELLA AND STAGECOACH MUSIC FESTIVAL WEEKENDS* is required for all music festival stays and held by Airbnb. If there is no damage claim made at the end of your stay, Airbnb will return the deposit to you. Any damage claimed is at the sole discretion of the manager/owner and can be used to cover any fines incurred from our HOA during your stay, violations, missing or damaged items, any damage to the structure and or furniture inside and outside the home, and any repairs that need to be made as a result of your stay.
CANCELLATION POLICY/NO REFUND POLICY: There is a STRICT NO CANCELLATION/NO REFUND Policy for all dates booked during COACHELLA AND STAGECOACH and all Major Holidays and festivals. No Refund due to weather or circumstances out of our control.
No Refund will be given due to lack of supplies. Any Missing items from previous guest's misplacement will be attempted to be replaced within reasonable time period as long as circumstance doesn't prevent it.
NOISE POLICY: Please be respectful of all neighbors. Music shall not be played at a volume that carries across to the neighbors or disturbs their peace during the day. Noise travels easily in the mountains & we require that our guests be respectful of the full-time residents that live nearby. All Noise level must be REASONABLE AT ALL TIMES, BOTH INSIDE and OUTSIDE. You are more than welcome to play music inside the home at your level with the windows and doors shut. The city has a policy of not disturbing the quiet peace and enjoyment of our neighbors.
At 9pm, "Quiet Time" is strictly enforced. There can be NO NOISE from 9 pm - 9 am. Outdoor music, loud screaming, drunkenness is not permitted after 9 pm. Fines starting at $500 and go up to $2500. The surrounding neighbors have access to a Complaint HOTLINE that they may call to file a complaint. The homeowner or the caretaker will be expected to respond to any complaint within 45 minutes or the Police will be called. City ordinances governing short-term rentals and noise control are strictly enforced. The Police and Code Enforcement Officers carry decibel meters and can monitor your sound levels. Failure to comply with any City ordinance may result in a citation, fine, or imprisonment. If we receive any complaints from the neighbors, we will attempt to contact you once to request that you reduce the level of noise. If the noise continues, we will ask you to vacate the property without any refund. No refund will be given if the guest is asked to leave the premises, even if the stay has not been completed
PARKING: Street parking is NOT permitted. 2 cars will fit in the garage, and 3 cars will fit in the driveway. Cars must be parked straight, not at an angle. Garage doors must be closed at all times other than loading and unloading. ** Please carpool accordingly. RV campers and/or tents on the premises or parking area are forbidden.
NO SMOKING POLICY: All our properties are non-smoking. There will be an extra cleaning fee added if this rule is broken up to $4000. Smoke detected inside the home by way of damage or odor will be fined, and such a fine will be taken out of the security/damage deposit.
NATURAL HABITAT: Many different pests live and thrive in the Coachella Valley. The property has been professionally treated by a commercial pest control company with precise and complete preventative treatments in an effort to keep all the pests and bugs outside. Should you experience a pest control issue, rodent, or reptile issue please contact the host so they may attempt to eradicate the problem. We do not refund due to the presence of such insects, rodents, reptiles, or animals. Insects, rodents, reptiles, and animals are a normal part of the environment.
PERSONAL BELONGINGS: We are not responsible for any personal belongings left behind.
MAINTENANCE AND REPORTING: Guest shall properly use, operate and safeguard the Property including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Property Manager of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Property as a result of failure to report a problem, malfunction or damage in a timely manner.
RELEASE & WAIVER OF LIABILITY AND INDEMNIFICATION AGREEMENT. You understand that you accept full responsibility for any bodily injury arising from swimming and all accidents that may happen on the property and hold the owner harmless. You understand there are potential dangers with swimming and may present a danger to adults who consume medication, alcohol, or drugs and children who are not carefully supervised. You agree to be fully and solely responsible for any accidents you may incur. You understand the risks discussed above and agree that you will assume all responsibility for yourself and the consequences of those in your party. You agree to waive any claim whatsoever against the owner for accidents or claims arising from swimming or being on the property. Renter shall indemnify, defend and hold harmless the property owner, its respective affiliates and partners from and against all demands, suits, judgments, settlements, claims, damages to persons and/or property, fines, liens, losses, and other liabilities, including attorneys' fees arising out of or in any way related to your stay in our property and its surrounding land including claims for loss or damage to any property or for death or injury to any individual. All the homes are privately owned; the owners are not responsible for any accidents, injuries, or illnesses that occur while on the premises or facilities. The Homeowners are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to the property.
In compliance with the City of Indio ORDINANCE NO. 1665 section 37.011 OPERATIONAL REQUIREMENTS AND PERFORMANCE STANDARDS ESTABLISHED; It is required that the primary overnight and daytime occupant of the short -term vacation rental to be an adult 25 years of age or older.
Pet fee $350/pet allowed (max 2 pets, under 30lbs pet each)